- Classes are not intended for those under the age of 13.
- Please register for all classes ahead of time on our website/Momence site.
- If there are no students with a reservation for a class, Powers Pilates reserves the right to cancel the class without notice. (Please check our online schedule for up to date information on all classes.)
- Class cancellations can occur due to weather around the studio causing safety concerns.
- Powers Pilates requires workout clothing to be worn at all times. (Bathing suits, speedos, etc. must be covered)
- Memberships cannot be shared.
- All Monthly Memberships are on an auto pay basis and require a credit card on file and will continue to charge on the sign up/contract date to the card on file until written cancellation or written freeze is received.
- 5 or 10 Class Passes can be shared with friends and family. When you share your account it gives the student you have shared with complete access to your 10 class pass/es.
- Intro offers cannot be extended past 30 calendar days for any reason, illness, vacations, etc.
- Multi-month passes are not eligible for pro rated refunds, freezes or extensions due to illness, moving, etc.
- Memberships do not allow for any unused classes to roll over to the following month for any reason.
- Memberships are unable to be extended due to time missed, vacations, illness etc.
- If you are sick, having any symptoms or feeling unwell please do not come to class.
- General Freeze: A freeze can be applied to Memberships for up to ninety days. Freezes may be used twice in a calendar year with written notice to contact@powerspilates.com. Freezes begin from the receipt of the email (you will get a response). Cancellation of membership cannot happen while you are in a membership freeze.
- A medical freeze can be applied to memberships with a valid doctors note stating that pilates is not able to be performed (emailed to contact@powerspilates.com) for up to ninety days from the receipt of the email (you will get a response).
- Downgrading Membership: If you would like to downgrade your membership a 14 day written notice is needed prior to your membership run date. You may email your downgrade request to contact@powerspilates.com, you will receive a response once the request is received. The downgrade must be AFTER your first 3 months.
- Cancellation of membership cannot happen while you are in a membership freeze.
- We do not offer child care. Therefore any student who brings a child under 13 not taking a class will be unable to participate.
- If you arrive ten (10) minutes late or more to a class, you will have missed the warm up and for safety reasons will be unable to join the class in session.
- Doors open 5-10 minutes before class begins
- For some classes, doors lock as soon as class is scheduled to begin. Please come early so you are set up on your mat by scheduled class start time.
- All of our classes may have the use of scents (essential oils, smudging etc)
- We use a variety of lighting in our classes (candlelit, regular, black light, etc.) at our instructor's discretion
- All lost and found items are donated on the 15th of every month.
Please note there are no refunds, returns, extensions, or exchanges on any merchandise, membership or class purchases.